Information and frequently asked questions

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WEBSITES

HOW MUCH DOES A WEBSITE COST?

It really does depend on what you want which is not the answer anyone wants. It is, however, the truth. There are numerous factors which affect cost, the amount of functionality you require, how much you want to manage yourself, whether you need a basic to an ecommerce site the list goes on.

We would always work with you to establish the best approach for your business and your budget and provide you a fixed cost and payment plan up front.

Our prices for a basic very responsive, mobile and google friendly small business webpage, with a content management system start from $250.00

Once your site is completed and if your needing any alterations as in added wording or images our fee is very resonable at $60.00 an hour, you only pay for how long it takes.

HOW LONG DOES IT TAKE TO BUILD A WEBSITE?

At the start of a web design project, we will work to determine responsibilities and a timeline so it is completely clear what is expected. We will keep in regular contact to keep you updated and give you early notice of any issues which could affect the timeline.

On average though, a website for a small business would take around 2 weeks / 6 weeks to build it determines on how much customizing you would like or need, once your happy with it we thoroughly test it and put live.

Your SEO’s will be put together as we are almost finshed your project, that way google will find them at launching date.

WHO OWN'S MY WEBSITE ME OR YOU?

Good question! The client does Complete Web Design and Dove Hosting is a combined family business we will look after everything for you and let you know when you need to renew your domain name and hosting. I’ve heard of many cases where the client paid for a website but had no idea what name the domain was under, or what website hosting service they used. After a few months or even years later, they lose touch with their web developer and don’t know what to do to update their website. Actually, the worst case scenario is that their website domain name expires or their web developer disappears and their website is gone for good. You don’t want that happening to you.

WHAT DOES RESPONSIVE MEAN?

A responsive website is a website that adapts to the device it is being viewed on. For example, if you view a site on a laptop and then view the site on a mobile, you should have equally good experiences of that website but not the same experience. On the mobile, the website may have a slightly different design and content may have moved to make it easier to navigate and view utilising the controls available on a mobile device.

A mobile-friendly website will give you the same user experience when you view it on a mobile device as well as a large screen. In contrast to the responsive website, there will not be a specific design for mobile usage, but the whole site will be designed and built in such a way that all features are available and equally usable on all size device.

WHAT IS SEO?

SEO stands for search engine optimization. It is a way of structuring your site and its content to ensure that you have the best chance of your website being returned in a good position when someone does a Google search for terms relevant to your business. When building a site we will always implement best practices for SEO.

 

WHAT IS SSL?

SSL stands for Secure Socket Layer and is a security protocol to enable you to access a website securely. When you access a site which has SSL you will notice that the web address begins https:// rather than http:// (note the additional “s”). This means your interaction with that website is encrypted and information you enter can’t be stolen by hackers.

Google sees websites which use https:// as safe and the use of https may boost the ranking or your website over a non secure website. As of January 2017, Google has started differentiating between those websites that are secure and those that aren’t secure in their Chrome browser. You may see either the word “secure” or an “I” at the start of the web address. Users will have more confidence in clicking on your site if it is secure.

 

HOSTING

WHAT IS WEB HOSTING?

Web hosting is the provision of space on a web server to store your website. The web hosting company will also provide connectivity to the server so your website can be accessed by people using the public internet.  You usually “rent” this space for a monthly fee (It’s better to set it up with your domain name and hosting then you only have 1 annually payment).

DO YOU SUPPORT SSL?

Yes we do offer FREE SSL Certificates for all of our customers. With our SSL certificate you can have a secure encrypted website.  The SSL security protocol provides data encryption, server authentication, message integrity, and optional client authentication for a TCP/IP connection. Because SSL is built into all major browsers and Web Servers, simply installing a digital certificate turns on their SSL capabilities

WHAT IS DATA TRANSFER ? BANDWIDTH?

Bandwidth refers to the amount of data that is allowed to be transferred to and from our servers. Our plans are designed to have more than enough bandwidth than a normal website would need so that you do not need to be concerned about running out of bandwidth. Rest easy knowing that bandwidth concerns and “overage charges” are a thing of the past.

WHAT IS A CLOUD SERVICE?

Cloud services provide networking, data storage and computing resources over the Internet so that businesses and consumers can use only what they need. If a business requires more bandwidth or processing power in a particular month, the cloud service can be scaled up to accommodate the temporary increase in demand. When they don’t need the extra resources anymore, the service can be scaled back down to previous levels.

CAN I GET MY OWN EMAIL WITH MY WEBSITE?

Yes, Dove Hosting can set your email up once you have chosen the correct domain name, for an example (complete web design), then we create your own email address with your domain name in it. You can even add multiple emails at once, and forward all emails to an existing email address that you have such as a gmail account or yahoo email address. ( admin@completewebdesign.com.au )

 

DOMAIN NAMES

WHAT IS A DOMAIN NAME?

A domain name is the easy to read name of your website.

When choosing a domain name it’s important to make it relatable to your business. Keeping short and pronounceable makes it easy to remember accurately. You should also use an appropriate domain name extension i.e.  .com.au, .net.au, .com etc

The number of extensions available has dramatically increased over the years, however, .com.au, .com and .net still remains the most widely used.

DO I NEED TO PURCHASE HOSTING AT THE SAME TIME I BUY MY DOMAIN NAME?

You will need a hosting plan for your website, but it’s not required that you sign up for hosting when you buy the domain name. If you’re just launching a business, it’s a good idea to buy your domain and claim all your social media sites early in the process so you have them for later. Then you can explore your hosting options.

 

HOW LONG DOES IT TAKE BE MY DOMAIN NAME IS ACTIVE?

It usually takes about 24-36 hours before it is active.

 

CAN I TRANSFER AN EXISTING DOMAIN NAME TO YOUR SERVER?

Yes, just be sure to specify that you are requesting a transfer and NOT a new domain. You should keep the service with your current provider while waiting to complete the transfer process. If the contact email on your domain has changed from the time you originally registered it, you will need to email an authorization to complete the process

Need help? Contact us on 0420 869 752